New Mexico Times

New Mexico Emergency Services

Emergency services in New Mexico: the verified crisis lines, state emergency management and state police contacts, and county resources for New Mexico residents. Every number on this page is verified against official sources and dated. State entries verified August 18, 2026.

In immediate danger, call 911.

Tier One · Immediate Crisis

Emergency dispatch
911, voice; text-to-911 where the local dispatch center supports it.
988 Suicide & Crisis Lifeline
Call or text 988. Veterans Crisis Line: press 1, or text 838255.
Crisis Text Line
Text HOME to 741741.
Disaster Distress Helpline
Call or text 1-800-985-5990.
National Domestic Violence Hotline
1-800-799-7233; text START to 88788.
National Sexual Assault Hotline (RAINN)
1-800-656-4673.
Childhelp National Child Abuse Hotline
Call or text 1-800-422-4453.
National Human Trafficking Hotline
1-888-373-7888; text 233733.
National Center for Missing & Exploited Children
1-800-843-5678.
Poison Help
1-800-222-1222.

National lines, identical in every state. Each verified August 18, 2026 against its federal or first-party source.

Tier Two · State Authorities

New Mexico Department of Homeland Security & Emergency Management
dhsem.nm.gov
13 Bataan Blvd., Santa Fe, NM 87508
New Mexico State Police
nmdps.gov
4491 Cerrillos Road (P.O. Box 1628), Santa Fe, NM 87507

Verified August 18, 2026 against the agencies’ own pages and the state’s official directories.

Tier Three · The County Grid

The verified county grid for New Mexico, every county’s emergency management office and sheriff’s non-emergency line, publishes upon completion of Wave Two verification.

Tier Four · Reporting and Protection

Adult and elder protection
Eldercare Locator: 1-800-677-1116.
Custody notification
vinelink.com.

Tier Five · Hazard and Infrastructure

Road conditions
511 traveler information.
Before digging
Call 811.
Chemical and oil spills
National Response Center: 1-800-424-8802.
Air quality
airnow.gov.

Tier Six · Recovery

Federal disaster assistance
FEMA: 1-800-621-3362; disasterassistance.gov.
Shelter and relief
American Red Cross: 1-800-733-2767.
Treatment referral
SAMHSA National Helpline: 1-800-662-4357.

Tier Seven · Preparedness and Access

Prepare
Family plans and go-bags: ready.gov.
Access — Telecommunications relay: dial 711. Text-to-911 availability varies by dispatch center; if text fails, call. Interpretation is available on the national lines above.

Bordering States